Leadbumps Reputation Management with Lexi

Reputation Management

Many people are looking for a high ranking, 5 star quality business. This can be your office! However, most small businesses lack a reputation system, resulting in a very expensive mistake. For most people, seeing one bad review among many other good reviews is not very bothersome, however, if the bad review is the only thing they see, issues arise.

If you're looking for a service provider and they have a bad review, would you choose them? Possibly, if this negative review was accompanied by 50 positive ones but there's probably no chance if the provider only has the negative review. We can help you maintain a 5 star reputation.

Reputation Management

Many people are looking for a high ranking, 5 star quality business. This can be your office! However, most small businesses lack a reputation system, resulting in a very expensive mistake. For most people, seeing one bad review among many other good reviews is not very bothersome, however, if the bad review is the only thing they see, issues arise.

If you're looking for a service provider and they have a bad review, would you choose them? Possibly, if this negative review was accompanied by 50 positive ones but there's probably no chance if the provider only has the negative review. We can help you maintain a 5 star reputation.

Small Business Google Reviews

Your Online Reputation

Protect and strengthen your reputation online by staying consistent and being active with our review program. People put as much trust in online reviews as they do personal recommendations. When customers search for you online, help them make the best choice.

  • Get More Reviews

    Positive reviews from customers is the most effective marketing tool.

  • Automation

    We make it simple to a collect positive client reviews.

  • Display the endorsements

    Use your website and social media channels to broadcast the most recent positive reviews.

  • Track and Observe

    Monitor reports and activity to be aware of when your customer reviews are published.

Our Small Business Reputation Program

The Problem Small Businesses Face

As a former service provider, I understand the uncomfortable feeling you get when asking for reviews. Even if you know your clients had an excellent experience and love the office, it can be challenging. Many of the top offices may ask for reviews a couple times a year during special promotional events, but this is not enough. This will make your office fall behind other offices who are asking each of their patients for reviews.

The Solution

Today’s best solution for veterinary reputation management is at Inception. The system we have created alleviate the stress from the veterinarians and staff. This solution is a text or email service which messages clients after their appointment asking if they would be interested in writing a review. A click of the yes button redirects them to a 5 star review image. If a 3 or less is selected from this image, the client is sent to a form that gets emailed straight to the veterinarian. A selection of 4 or 5 are directed to Facebook, Google or any other review site you would like.

The Results

For our clients who use the advanced reputation system, the results are incredible. Many of these clients have more than tripled the amount of 5 star Google reviews in under one year. The same offices began with less than 10 reviews. Simply stated, if you ask all your clients for reviews, your total reviews will go up. And although it may be hard for you and your staff to ask everyone, there is no need to worry because our system will do it for you. If you have any other questions, let us know. We're here to answer those questions.

Our Small Business Reputation Program

You cannot ignore online reviews. customers pay attention to what people say about you and your business. If you're not working to improve your online reviews, our reputation management program can help you get started in the right direction. Here are just a few important stats to show the importance of online reviews.

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of people read reviews for local businesses

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of 18-34 year olds trust online reviews as much as personal recommendations

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of consumers say online reviews impact their purchasing decisions

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of consumers read businesses' responses to reviews